Junior Analyst – SkillBridge

Position Type:Full Time, ~40 hours per week
Salary:Commensurate with Experience and Skills
Location:Remote; Work From Home

Find a new opportunity at SOLID! Join our well-established, growing company as a Junior Analyst where you will be a critical part of a team creating solutions to help United States Military Veterans plan for and transition into successful civilian careers.

The Junior Analyst at SOLID works with Analysts and Senior Analysts, assisting and contributing to multiple programs supporting Military Members, educators, and other support organizations. This position will be focused on supporting the DOD SkillBridge program.

The Junior Analyst will perform tasks such as data entry and analysis, summarizing and replying to client and customer communications, creating reports, and related clerical work as needed. This role will utilize databases and data sources such as DOD and Military Service Instructions and Policies.

In addition to their primary duties, a Junior Analyst might be called upon to research various military and civilian occupations as well as credentials and certifications using O*NET and occupational training documentation to draw comparisons and produce deliverables.

SOLID’s virtual workplace, emphasis on work/life balance, and team-based approach will allow you to have a big impact at a small company. We also offer generous paid time off, a 401(k) with a company match, a profit-sharing plan, and comprehensive medical, dental, and disability insurance benefits.

SOLID has operated a virtual workplace environment for 18 years; you will work from home as a Junior Analyst at SOLID. Many of our employees reside in the DC metropolitan area and this is our preference for the candidate, however we encourage you to apply if you live outside this area.

This role is well-suited for an individual with a Military background looking for an opportunity to advocate and support Service Members transitioning out of Military Service.

Applicants must be U.S. Citizens.

Responsibilities

  • Review, categorize, and reply to client and customer requests via email and phone; create and route tickets using a preset language and database of responses.
  • Review the accuracy and completeness of technical reports and digital information packages.
  • Compile, review, and organize documents.
  • Capture information during team and client meetings following procedures and guidelines set by Senior Analysts.
  • Perform research and analysis relating to military occupations and credentialing, including job/task analysis, occupational classifications/coding, skills analysis, and training needs analysis.
  • Utilize publicly available resources to conduct research about organizations.
  • Prepare technical and clerical reports.
  • Perform other related duties as assigned.

Qualifications

  • One to Five (1 – 5) years’ experience in providing customer service and program management to the Military Community.
  • Associate’s or bachelor’s degree in Business, Human Resources, Public Policy (or related fields) is preferred.

Knowledge, Skills, and Abilities

  • Familiarity with Military Human Resources and Separation processes and programs. 
  • Excellent organizational skills and attention to detail. 
  • Strong oral and written communication skills. 
  • Ability to work independently and as part of a multi-disciplinary team. 
  • Research and analytical skills. 
  • Proficient in Microsoft Office Suite, including but not limited to Excel, Word, PowerPoint, SharePoint, and Outlook. 
  • Experience with the Transition Assistance Program, SkillBridge, and/or Career Skills Programs a plus!
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer

SOLID is an equal opportunity employer

SOLID operates under a virtual workplace model; thus, this position will be home-based. We will provide all the necessary computer equipment and collaboration tools required for the position.


Application

To apply, please fill out the form below.

Job Application - Jr. Analyst SkillBridge
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